1. Agreement to Terms
1.1 Binding Agreement
These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and HoundCreek Research LLC ("HoundCreek Research," "the Company," "we," "us," or "our"). By creating an account, accepting these Terms through the registration acceptance flow, purchasing credits, subscribing to a plan, submitting a ticker for research, or otherwise accessing or using the HoundCreek Research website, terminal, or any associated services (collectively, the "Service"), you agree to be bound by these Terms in their entirety.
1.2 Capacity
By using the Service, you represent and warrant that you are at least eighteen (18) years of age, that you have the legal capacity to enter into a binding agreement, and that your use of the Service complies with all applicable laws and regulations in your jurisdiction.
1.3 Refusal
If you do not agree to these Terms, you must not create an account, purchase credits, or use any part of the Service. Your sole remedy for disagreement with these Terms is to discontinue use of the Service.
1.4 Additional Policies
These Terms incorporate by reference the following additional policies, each of which forms part of this agreement:
- Privacy Policy — governs collection, use, sharing, and retention of personal data
- Disclosures and Disclaimers — defines the research boundary and regulatory posture
- Acceptable Use Policy — defines prohibited conduct and enforcement
- Refund and Credit Policy — governs credit restoration and refund eligibility
In the event of a conflict between these Terms and any supplemental policy, these Terms shall control unless the supplemental policy expressly states otherwise.
2. Nature of the Service
2.1 Service Description
HoundCreek Research provides access to an on-demand equity research workflow through which registered users may purchase memo credits, submit supported U.S.-listed ticker symbols, and receive institutional-style research memos delivered to a private terminal workspace and archive.
2.2 Publisher of Impersonal Research
HoundCreek Research is a publisher of impersonal equity research for informational and educational purposes. The Company operates under the publisher's exclusion set forth in Section 202(a)(11)(D) of the Investment Advisers Act of 1940 (15 U.S.C. 80b-2(a)(11)(D)), as interpreted by the Supreme Court in Lowe v. SEC, 472 U.S. 181 (1985), and SEC Release IA-1092 (October 8, 1987).
2.3 What the Service Is Not
The Service is not, and shall not be construed as:
- Personalized investment advice or financial planning
- A recommendation, solicitation, or offer to buy, sell, or hold any security
- Portfolio management, asset allocation, or suitability analysis
- A broker-dealer interface, trading venue, or order-routing system
- A substitute for independent financial, legal, or tax advice from a qualified professional
2.4 Impersonal Nature of Research
All research memos are generated by a standardized analytical pipeline applying fixed methodological assumptions. No memo is, or can be, tailored to any individual user's portfolio, risk tolerance, financial situation, tax circumstances, investment objectives, liquidity needs, or any other personal characteristic. Every user who requests a memo for the same ticker at the same point in time receives materially identical research output.
2.5 No Suitability Determination
The Company does not evaluate, and the Service does not consider, whether any security or research output is suitable, appropriate, or advisable for any individual user. The Company does not request, collect, or use information about your investment holdings, net worth, income, risk tolerance, investment objectives, or time horizon.
3. Accounts
3.1 Registration
Access to the memo workflow requires a registered account authenticated via magic link email verification. By registering, you agree to provide a valid email address and to maintain access to that email address for the duration of your account.
3.2 Account Security
You are solely responsible for maintaining the security of the email account associated with your HoundCreek Research account. You are responsible for all activity that occurs under your account, whether or not authorized by you. You must notify the Company promptly at support@houndcreekresearch.com if you become aware of any unauthorized use of your account.
3.3 One Account Per Person
Each natural person may maintain one (1) HoundCreek Research account. You may not create multiple accounts, share account credentials, transfer your account to another person, or allow any other person to access the Service through your account, without the Company's prior written consent.
3.4 Account Suspension and Termination
The Company reserves the right to suspend or terminate your account, with or without notice, if:
- You violate these Terms or any supplemental policy
- The Company reasonably believes your account is being used for fraudulent, abusive, or unlawful activity
- You fail to pay amounts owed
- Continued provision of the Service to you would expose the Company to legal liability
- The Company discontinues the Service entirely
Upon termination, your right to access the Service ceases immediately. Sections 2, 5, 7, 8, 9, 10, 11, 12, 13, and 14 survive termination.
3.5 Individual Use; Institutional and Enterprise Arrangements
Accounts, and the license granted under these Terms, are for use by one natural person. These Terms do not grant any organization the right to provision access for its employees or members, to pool or systematically share memo content within an organization, or to integrate research output into an organization's own products, services, or workflows. Institutional, corporate, multi-seat, or other organizational use of the Service requires a separate written agreement with the Company; prospective institutional users should contact sales@houndcreekresearch.com. Where the Company and an organization have executed such an agreement, that agreement governs the organization's use of the Service and supersedes these Terms to the extent of any conflict. Absent such an agreement, organizational use is not authorized.
4. Credits, Pricing, and Payments
4.1 Credit Purchases
The Service uses a credit-based system. Credits are sold as one-time purchases in the quantities and at the prices displayed at the time of checkout. Each credit entitles you to submit one (1) supported ticker symbol for research memo generation.
4.2 Credit Consumption
One (1) credit is consumed upon submission of a ticker for a memo run. Credits are non-transferable between accounts.
4.3 Pricing Changes
The Company may change credit pricing, pack sizes, and promotional offers at any time at its sole discretion. Price changes apply to future purchases only and do not retroactively affect credits already purchased and held in your account.
4.4 Payment Processing
All payments are processed by Stripe, Inc. ("Stripe"). The Company does not collect, store, process, transmit, or have access to your full credit card number, expiration date, or CVC. Your payment is subject to Stripe's terms of service and privacy policy in addition to these Terms. By making a purchase, you authorize Stripe to charge your payment method for the amount displayed at checkout.
4.5 Currency
All prices are denominated and charged in United States Dollars (USD) unless otherwise stated.
4.6 Taxes
You are responsible for any applicable sales tax, use tax, value-added tax, or other tax imposed on your purchase, except for taxes on the Company's net income. The Company will collect and remit taxes where required by law.
4.7 Credit Expiration
Purchased one-time credits do not expire while your account remains active and in good standing. If the Service is permanently discontinued, unused purchased credits will be refunded as provided in Section 13.3 and the Refund and Credit Policy. Subscription credits are governed by Section 4.8 and expire at the end of each billing period.
4.8 Monthly Subscription Plans
4.8.1 The Plans. In addition to one-time credit packs, the Company offers one or more optional monthly subscription plans. Each plan grants a fixed number of research credits each billing period at a recurring monthly price (for example, the standard plan currently grants ten (10) credits per month for $49.00 per month). Current plan details and pricing are displayed at the point of subscription. Where more than one plan is offered, you may switch plans through the billing portal; unless stated otherwise at the point of change, a plan change takes effect at the start of your next billing period. The provisions of this Section 4.8 apply to every subscription plan.
4.8.2 Automatic Renewal. THE SUBSCRIPTION AUTOMATICALLY RENEWS EACH MONTH UNTIL YOU CANCEL. By subscribing, you authorize the Company and Stripe to charge your payment method the then-current monthly fee on a recurring basis at the start of each billing period until you cancel. The Company does not send a separate reminder before each renewal.
4.8.3 Subscription Credits. At the start of each billing period, your subscription credit balance is set to the plan amount. Subscription credits do not roll over: any unused subscription credits expire at the end of the billing period in which they were granted (use-it-or-lose-it). When you submit a memo run, subscription credits are consumed before any separately purchased one-time credits. Purchased one-time credits are separate, are not affected by your subscription, and do not expire while your account is active (Section 4.7).
4.8.4 Cancellation. You may cancel your subscription at any time through the billing portal accessible from your account. Cancellation takes effect at the end of the current paid billing period: your subscription remains active and your current-period subscription credits remain usable through that date, after which the subscription ends and any remaining subscription credits expire. Cancellation stops all future charges but does not entitle you to a refund of the current or any prior billing period.
4.8.5 Price Changes. The Company may change the subscription price or plan terms. Any change to your recurring price will apply only to billing periods beginning at least thirty (30) days after the Company provides notice to you (by email or through the Service). If you do not agree to a price change, you may cancel before it takes effect; continuing the subscription after the effective date constitutes acceptance of the new price.
4.8.6 Failed Payments. If a renewal payment fails, the Company (through Stripe) will attempt to charge your payment method again periodically for a limited retry period of up to thirty (30) days. Your subscription remains active during this retry period, but subscription credits for the new period are issued only once a payment succeeds. If payment has not succeeded by the end of the retry period, the Company may cancel your subscription, after which subscription credits expire. You remain responsible for keeping a valid payment method on file.
4.8.7 Refunds. Subscription fees are non-refundable except as expressly provided in the Refund and Credit Policy (for example, verified billing errors, duplicate charges, or permanent discontinuation of the Service). Cancellation stops future billing but does not refund amounts already charged.
5. Delivery, Quality Gates, and Refunds
5.1 Delivery Window
The Service aims to deliver completed research memos within the stated operating window (typically ten to fifteen minutes from submission). Delivery times are estimates and are not guaranteed. Factors including system load, data availability, and quality gate processing may affect delivery time.
5.2 Quality Gate
The Company maintains an automated quality gate that evaluates research output before delivery. If a memo does not meet the Company's internal quality standards, it will be blocked and will not be delivered. The quality gate exists to protect the integrity and reliability of delivered research. The Company does not deliver degraded or partial research.
A delivered memo whose conclusion is "Not Rated" or otherwise non-directional is not a blocked or failed run. It is a complete research artifact produced by the standardized pipeline — the analysis was performed and the pipeline determined that a directional rating was not warranted. Such a memo constitutes a fulfilled order under Section 5.3 and the Refund and Credit Policy.
5.3 Automatic Credit Restoration
If a memo run fails due to infrastructure error, engine failure, unsupported ticker, or quality gate block, the consumed credit is automatically restored to your account balance. No memo is delivered for blocked or failed runs. Automatic credit restoration is not a refund — the credit returns to your balance for future use. A delivered memo — including one whose conclusion is "Not Rated" or otherwise non-directional — constitutes a fulfilled order; its credit is consumed and is not restored.
5.4 No Monetary Refunds
All purchases are final. The Company does not offer monetary refunds of credit purchases or subscription fees. Automatic credit restoration under Section 5.3 is the sole and exclusive remedy for failed or blocked memo runs. Money is returned to your payment method in only two circumstances:
- Correction of verified billing errors, duplicate charges, or unauthorized charges — done as a matter of course, not as a discretionary refund, upon report to customer support through the procedure in Section 5.6 so the Company can investigate and remedy the issue in a timely manner
- Permanent discontinuation of the Service (for unused one-time credits only), governed by Section 13.3 and the Refund and Credit Policy and not discretionary
Nothing in this Section limits any non-waivable right you may have under applicable consumer protection law.
5.5 Non-Refundable Circumstances
The following do not constitute grounds for a refund — in every case, the only remedy for a failed or blocked run is automatic credit restoration under Section 5.3:
- Disagreement with a memo's conclusions, valuation, rating, or analytical methodology
- Dissatisfaction with the format, length, depth, or presentation of a delivered memo
- A security's market price moving in a direction inconsistent with a memo's analysis
- The user's failure to read or understand the Terms, Disclosures, or research boundary before purchasing
- The user deciding not to use remaining credits
The product is the research process and delivered output, not an investment outcome. A delivered memo constitutes a fulfilled order.
5.6 Billing-Correction Procedure
Billing-correction requests must be submitted in writing to support@houndcreekresearch.com within thirty (30) days of the transaction in question (or, for billing errors discovered after the fact, within thirty (30) days of becoming aware of the issue). The Company will respond within ten (10) business days. The Company's determination is final, except as required by applicable consumer protection law.
5.7 Archive Retention
Delivered memos remain available in your terminal archive while your account is active and in good standing. The Company may retain memo artifacts after account closure for backup and legal-compliance purposes, consistent with the retention schedule in the Privacy Policy.
6. Acceptable Use
6.1 Permitted Use
You may use the Service to:
- Create and maintain your authenticated account
- Purchase memo credits or subscribe to a monthly plan
- Submit supported U.S.-listed ticker symbols for research
- Review, read, and revisit completed memos in your terminal archive
- Access the Company's public methodology, disclosure, and legal pages
6.2 Prohibited Conduct
You agree not to, and you agree not to assist, encourage, or enable any third party to:
- Use automated tools, bots, scripts, crawlers, or any non-human means to access, scrape, extract, copy, or monitor any content from the Service without the Company's prior written consent
- Attempt to bypass, circumvent, disable, or interfere with any authentication, authorization, credit, rate-limiting, quality gate, or other security or access control mechanism
- Interfere with, disrupt, or impose an unreasonable burden on the Service's infrastructure, servers, networks, or other users' access
- Reproduce, redistribute, resell, sublicense, syndicate, or white-label memo content at scale or for commercial purposes without the Company's prior written authorization
- Use the Service for any purpose that violates applicable local, state, national, or international law or regulation
- Misrepresent HoundCreek Research outputs as personalized investment advice, individual recommendations, guaranteed predictions, or as your own original research in a commercial publication
- Share, transfer, sell, or otherwise provide access to your account credentials or authenticated session to any other person
- Submit requests designed to test, probe, reverse-engineer, or exploit the research pipeline, infrastructure, or methodology for any purpose other than legitimate personal research consumption
- Use the Service to generate research for the purpose of market manipulation, insider trading, front-running, or any other unlawful trading activity
- Upload, transmit, or introduce any virus, malware, trojan, worm, or other harmful code through the Service
- Impersonate any person or entity, or falsely represent your affiliation with any person or entity
- Use the Service in any manner that could damage, disable, overburden, or impair the Service or interfere with any other party's use of the Service
6.3 Enforcement
The Company reserves the right to investigate suspected violations of this Section and to take any action it deems appropriate, including but not limited to:
- Issuing a warning
- Temporarily or permanently suspending your account
- Permanently terminating your account without refund of unused credits
- Reporting suspected illegal activity to appropriate law enforcement authorities
- Pursuing civil remedies, including injunctive relief and damages
7. Intellectual Property
7.1 Company Ownership
The Service, including but not limited to the website, terminal interface, research methodology, analytical pipeline, workflow design, software code, visual design, branding, trade names, logos, and memo presentation format, is owned by HoundCreek Research or its licensors and is protected by United States and international copyright, trademark, trade secret, and other intellectual property laws.
7.2 Limited License to Memo Content
Subject to your compliance with these Terms, the Company grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use delivered memo content for your personal, non-commercial research and reference purposes. You may cite, quote, and share excerpts of memo content — including text excerpts, screenshots, and headline metrics such as fair value estimates, scenario ranges, ratings, and scores — with proper attribution to HoundCreek Research, including in commentary or other publications, whether or not commercial, provided such use is not at a scale or in a manner that substitutes for the Service. This includes sharing excerpts and screenshots publicly (for example, on social media), provided the shared content (a) is not the complete memo or substantially all of one, (b) identifies HoundCreek Research as the source, and (c) includes a link to houndcreekresearch.com where the medium permits. Complete memos may not be shared or republished publicly. The Company may narrow the scope of this sharing permission prospectively in accordance with Section 15; sharing that occurred while permitted under the then-current Terms is not retroactively a violation.
7.3 Restrictions
You may not:
- Reproduce, distribute, publicly display, or publicly perform any memo content in its entirety without the Company's prior written consent
- Create derivative works based on memo content for commercial distribution
- Remove, alter, or obscure any copyright notice, attribution, or proprietary marking from memo content
- Use memo content to train, fine-tune, or develop any machine learning model, artificial intelligence system, or automated research tool without the Company's prior written consent
- Sell, license, syndicate, or commercially redistribute memo content in any form
7.4 Feedback
If you provide the Company with feedback, suggestions, bug reports, feature requests, or other input regarding the Service ("Feedback"), you grant the Company a perpetual, irrevocable, worldwide, royalty-free, fully paid-up, non-exclusive license to use, reproduce, modify, distribute, and otherwise exploit such Feedback for any purpose, without attribution, compensation, or further obligation to you.
7.5 Trademarks
"HoundCreek Research," the HoundCreek logo, and related marks are trademarks or service marks of the Company. You may not use the Company's trademarks without prior written consent, except as expressly permitted in Section 7.2.
8. Reliance on Content and Assumption of Risk
8.1 Independent Judgment
Research outputs published through the Service are intended to inform and supplement your own independent analysis. They are not a substitute for your own judgment, due diligence, or the advice of a qualified financial adviser, tax professional, or attorney.
8.2 No Recommendation
The existence of a rating, fair value estimate, probability distribution, scenario range, or any other analytical output in a memo does not constitute a recommendation tailored to your individual circumstances. No content published by the Company constitutes a recommendation, solicitation, or offer to buy, sell, or hold any security.
8.3 Investment Risk
You acknowledge and agree that:
- All investments involve risk, including the potential loss of principal
- Past performance of securities, analytical models, or research outputs does not guarantee future results
- Market prices can move materially and quickly for reasons not captured by any model or analysis
- No analytical methodology, including Monte Carlo simulation, can predict future market prices with certainty
- You are solely responsible for your own investment decisions and any financial consequences thereof
8.4 Assumption of Risk
YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT YOUR USE OF THE SERVICE AND ANY RELIANCE ON RESEARCH OUTPUTS IS AT YOUR SOLE RISK. YOU ASSUME FULL RESPONSIBILITY FOR ALL INVESTMENT DECISIONS YOU MAKE AND ALL FINANCIAL CONSEQUENCES THEREOF, REGARDLESS OF WHETHER SUCH DECISIONS WERE INFORMED BY CONTENT FROM THE SERVICE.
9. Disclaimer of Warranties
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTY OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, HOUNDCREEK RESEARCH EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO:
- IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT
- WARRANTIES THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, ERROR-FREE, OR FREE OF VIRUSES, MALWARE, OR OTHER HARMFUL COMPONENTS
- WARRANTIES REGARDING THE ACCURACY, RELIABILITY, COMPLETENESS, CURRENTNESS, OR QUALITY OF ANY RESEARCH OUTPUT, DATA, ANALYSIS, VALUATION, RATING, OR OTHER CONTENT
- WARRANTIES THAT ANY RESEARCH OUTPUT WILL RESULT IN ANY PARTICULAR INVESTMENT OUTCOME, RETURN, OR PROFIT
- WARRANTIES THAT ERRORS IN THE SERVICE OR ANY RESEARCH OUTPUT WILL BE CORRECTED
- WARRANTIES ARISING FROM COURSE OF DEALING, COURSE OF PERFORMANCE, OR USAGE OF TRADE
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES. IN SUCH JURISDICTIONS, THE ABOVE EXCLUSIONS APPLY TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.
10. Limitation of Liability
10.1 Exclusion of Damages
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL HOUNDCREEK RESEARCH, ITS FOUNDERS, MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS, LICENSORS, OR SERVICE PROVIDERS (COLLECTIVELY, THE "COMPANY PARTIES") BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY:
- INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES
- LOSS OF PROFITS, REVENUE, BUSINESS, SAVINGS, GOODWILL, OR ANTICIPATED BENEFITS
- LOSS OF DATA OR DATA BREACH
- INVESTMENT LOSSES, TRADING LOSSES, OR LOSSES ARISING FROM INVESTMENT DECISIONS
- COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES
- ANY DAMAGES ARISING FROM OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE, YOUR RELIANCE ON ANY RESEARCH OUTPUT, OR ANY INVESTMENT DECISION MADE IN CONNECTION WITH OR INFORMED BY THE SERVICE
WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT THE COMPANY PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
10.2 Aggregate Liability Cap
IN NO EVENT SHALL THE COMPANY PARTIES' TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE EXCEED THE LESSER OF: (a) THE TOTAL AMOUNT YOU HAVE ACTUALLY PAID TO THE COMPANY IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (b) ONE HUNDRED UNITED STATES DOLLARS ($100.00).
10.3 Essential Basis of the Bargain
YOU ACKNOWLEDGE AND AGREE THAT THE COMPANY HAS OFFERED THE SERVICE, SET ITS PRICES, AND ENTERED INTO THESE TERMS IN RELIANCE UPON THE DISCLAIMERS OF WARRANTY AND LIMITATIONS OF LIABILITY SET FORTH HEREIN, THAT THE SAME REFLECT A REASONABLE AND FAIR ALLOCATION OF RISK BETWEEN YOU AND THE COMPANY, AND THAT THE SAME FORM AN ESSENTIAL BASIS OF THE BARGAIN BETWEEN YOU AND THE COMPANY. THE COMPANY WOULD NOT BE ABLE TO PROVIDE THE SERVICE TO YOU ON AN ECONOMICALLY REASONABLE BASIS WITHOUT THESE LIMITATIONS.
10.4 Jurisdictional Limitations
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IN SUCH JURISDICTIONS, THE LIABILITY OF THE COMPANY PARTIES SHALL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.
11. Indemnification
11.1 Your Indemnification Obligations
You agree to indemnify, defend, and hold harmless the Company Parties from and against any and all claims, demands, actions, suits, proceedings, losses, damages, liabilities, judgments, settlements, costs, and expenses (including reasonable attorneys' fees and court costs) arising out of or related to:
- Your use of or access to the Service
- Your violation of these Terms or any supplemental policy
- Your violation of any applicable law, regulation, or third-party right
- Any investment decision you make based on or informed by research outputs from the Service
- Any content you submit, post, or transmit through the Service
- Any claim by a third party that your use of the Service caused them damage
11.2 Company's Right to Control Defense
The Company reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify the Company, and you agree to cooperate with the Company's defense of such claim. You agree not to settle any such claim without the Company's prior written consent.
12. Dispute Resolution
12.1 Governing Law
These Terms and any dispute arising out of or related to these Terms or the Service shall be governed by and construed in accordance with the laws of the State of Ohio, the state in which HoundCreek Research LLC is organized, without giving effect to any choice-of-law or conflict-of-law provision or rule.
12.2 Exclusive Jurisdiction
Subject to Section 12.3, any legal action or proceeding arising out of or related to these Terms or the Service shall be brought exclusively in the state or federal courts located in the State of Ohio, and you irrevocably consent to the personal jurisdiction and venue of such courts.
12.3 Informal Resolution
Before filing any legal action, you agree to attempt to resolve the dispute informally by sending written notice to legal@houndcreekresearch.com (or by mail to the address in Section 16) describing the nature and basis of the claim. The Company will attempt to resolve the dispute within thirty (30) days. If the dispute is not resolved within that period, either party may proceed with formal legal action.
12.4 Waiver of Class Action
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION, AND YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT AGAINST THE COMPANY.
12.5 Limitation Period
Any claim arising out of or related to these Terms or the Service must be filed within one (1) year after the date the cause of action accrues, or such claim is permanently barred.
13. Service Changes and Termination
13.1 Modifications to Service
The Company may modify, update, suspend, or discontinue any aspect of the Service at any time, with or without notice. The Company is not liable to you or any third party for any modification, suspension, or discontinuation of the Service.
13.2 Beta and Evolution
The Service may be in beta or early-access status. Features, supported tickers, delivery behavior, and interface design may change as the product and infrastructure evolve. You acknowledge that the Service is under active development and accept the inherent variability of a developing product.
13.3 Credit Survival
Purchased one-time credits held in your account remain valid and redeemable regardless of feature changes. If the Company permanently discontinues the Service entirely, unused one-time credits are refundable to the original payment method on request submitted within sixty (60) days of the discontinuation notice, as provided in the Refund and Credit Policy; subscription credits are governed by Section 4.8 and the Refund and Credit Policy.
13.4 Your Right to Terminate
You may terminate your account at any time by contacting support@houndcreekresearch.com. Upon termination at your request, the Company will make reasonable efforts to provide access to your memo archive for thirty (30) days following the termination request.
14. General Provisions
14.1 Entire Agreement
These Terms, together with the Privacy Policy, Disclosures and Disclaimers, Acceptable Use Policy, and Refund and Credit Policy, constitute the entire agreement between you and the Company regarding the Service and supersede all prior or contemporaneous agreements, understandings, representations, and warranties, whether written or oral, regarding the Service.
14.2 Severability
If any provision of these Terms is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable, that provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable, or if modification is not possible, shall be severed from these Terms. The invalidity, illegality, or unenforceability of any provision shall not affect the validity, legality, or enforceability of any remaining provision.
14.3 Waiver
The Company's failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms shall be effective only if in writing and signed by the Company.
14.4 Assignment
You may not assign, transfer, or delegate your rights or obligations under these Terms without the Company's prior written consent. The Company may assign its rights and obligations under these Terms without restriction. These Terms are binding upon and inure to the benefit of the parties and their respective successors and permitted assigns.
14.5 Force Majeure
The Company shall not be liable for any delay or failure in performance resulting from causes beyond its reasonable control, including but not limited to acts of God, natural disasters, epidemics, war, terrorism, riots, government actions, power failures, internet or telecommunications failures, or third-party service provider outages.
14.6 No Third-Party Beneficiaries
These Terms do not create any third-party beneficiary rights in any individual or entity that is not a party to these Terms.
14.7 Notices
The Company may provide notices to you via email to the address associated with your account, via posting on the Service, or via any other method the Company deems reasonably likely to reach you. You are responsible for maintaining a current, valid email address in your account.
14.8 Headings
Section headings are for convenience of reference only and shall not affect the interpretation of these Terms.
14.9 Electronic Agreement
You agree that these Terms and all related documents may be executed electronically, and that your electronic acceptance has the same legal force and effect as a handwritten signature.
15. Changes to These Terms
15.1 Right to Modify
The Company reserves the right to modify these Terms at any time. Material modifications will be communicated through one or more of the following: email notification to the address associated with your account, prominent notice on the Service, or requirement to re-accept the updated Terms before continued use.
15.2 Re-Acceptance
When the Company determines that a modification is material, you will be required to affirmatively re-accept the updated Terms through the Service's acceptance flow before continued access to the terminal workspace. Your acceptance of the updated Terms constitutes agreement to all modifications.
15.3 Disagreement
If you do not agree with modified Terms, your sole remedy is to discontinue use of the Service and contact support@houndcreekresearch.com regarding any remaining credit balance.
16. Contact
Questions, concerns, or notices regarding these Terms should be directed to HoundCreek Research LLC at legal@houndcreekresearch.com, or by mail to:
HoundCreek Research LLC
PMB 224
11811 Shaker Blvd, Suite 204
Cleveland, OH 44120
United States
Institutional and enterprise inquiries should be directed to sales@houndcreekresearch.com.